FREE WORKSHOP SERIES

days
hours
minutes
seconds
days
hours
minutes
seconds

CONVERT AND KEEP YOUR CUSTOMERS

July 4 2019 @ 10am - 3pm | The Steam Museum | Swindon Expo

Join us as at this year’s GB Expo at The Steam Museum in Swindon.

Secure your seat today for the free Business Growth Workshops on Customer Acquisition and Customer Success. Plus lots more at the Expo! 

Places are on us and limited so don't miss out!

WORKSHOP SCHEDULE

WORKSHOP 1 @ 10.45am

SUPERCHARGE YOUR CUSTOMER ACQUISITION

Magnetic Insight:

o Knowing your customer is no longer enough

o Personalisation personified

o Why your brand is more important than ever!


Lead Generation Genius:

o It’s not just a marketing thing

o Get the right tools for the job

o Achieving ROI – the maths of marketing


Conquering Conversion:

o The science of selling

o Enabling sales champions

o Managing pipeline success


WORKSHOP 2 @ 11:45am

HOW TO WIN AT CUSTOMER SUCCESS

Innovative Retention and Expansion

o A customer is always a prospect

o Account development strategies

o The omni-channel experience


Inspired Experience

o The new customer revolution

o Top tools for happy customers

o Your metrics for success


Accomplished Advocacy

o Let your customer do the talking

o Summit the loyalty ladder

o Loyalty programs and rewards


BREAKFAST @ 7.30 am

Q&A PANEL AND BREAKFAST

Panel Discussion

o Listen to a panel of expert peers discuss the business issues of today  

o Ask your questions too 


Breakfast Buffet

o Fuel yourself for the day

SAVE YOUR SEAT

MEET THE SPEAKERS

Mike Richardson

Managing Director EMEA

Mike Richardson- As Managing Director (EMEA), Mike is charged with leading and delivering the marketing, sales, service and operational strategy for the EMEA region, alongside the management of the Certified Solutions Provider network.


Since 2000 he has headed up several areas of Maximizer EMEA to gain a full perspective of the business, its functions and processes, as well as an incredible depth of knowledge on CRM and the value it can bring to business growth.  


The South West Expo Swindon, taking place this year on Thursday 4th July at The Great Western Hall in The Steam Museum Swindon, acts as a hub for business advice, seminars, business networking and exhibitor promotions. It has grown dramatically over the past 6yrs and is now the largest SME Business Show within the region. 

THE VENUE

Swindon Steam Museum

SUPERCHARGE YOUR CUSTOMER ACQUISITION

With buying decisions progressively being influenced through multiple sources, channels and content, customers’ are increasingly dictating the pace and format of their buyer journey. This makes customer acquisition ever more challenging!


Learn practical tips, best practice and take homes to deliver effective customer communications, improved lead generation and conversation results, whilst optimising your Return on Investment!


HOW TO WIN AT CUSTOMER SUCCESS

A recent study by Walker has found that by the year 2020, customer experience will overtake price and product as the key brand differentiator. Today’s demanding buyers are being influenced by and willing to pay for great customer experience.


Are you focused on customer success? Do you have strategies in play to effectively retain and expand your existing customer base and have them tell the world how great you are?


Now is the time to get creative and make the most of 2019’s biggest business opportunity! Learn how you can stand out from the crowd and build winning and effective growth with innovative customer experience and success.


THE WORKSHOPS - IN DETAIL

By submitting the forms featured on this page, your details may be used to keep you informed about our future products, service and offers and shared with our Maximizer Certified Business Partners but not any other third parties in the delivery of products and services. For further information, please read our Privacy Policy.